Privacy & Cookie Policy
This policy explains how PrimeSynergy Host, a brand of Prime Synergy Group ("we"), collects and processes your data when you use primesynergyhosting.cloud, in compliance with the GDPR (EU) and law 09-08 on personal data protection in Morocco.
1. Data controller
PrimeSynergy Host — Prime Synergy Group. Contact: contact@primesynergy.ma · +212 645 77 83 78. Address and legal identifiers (ICE, RC, IF): see the legal notice.
2. Data we collect
- Form data: name, email, phone, company, message — when you contact us or order. Purpose: respond to your request, manage your hosting.
- Billing data (via our FOSSBilling client area): information required to order and invoice.
- Audience measurement and advertising data: via cookies/identifiers, only after your consent (see §3).
3. Cookies & consent (Google Consent Mode v2)
We use the Google tag (gtag.js) and Google Ads to measure our campaigns. In accordance with regulations, we apply Google Consent Mode v2:
- By default, advertising and analytics storage is denied (
ad_storage,ad_user_data,ad_personalization,analytics_storage=denied) until you give consent. - A banner lets you accept or decline. Your choice is stored locally (first-party cookie) and applied on future visits.
- If you decline, no advertising cookie is set; we also enable ads data redaction (
ads_data_redaction). - You can change your choice anytime by clearing your browser cookies/storage, which re-displays the banner.
4. Purposes & legal bases
Responding to your requests and providing the hosting service (basis: contract); audience measurement and advertising (basis: your consent); accounting and legal obligations (basis: legal obligation).
5. Recipients & transfers
Your data is hosted on our sovereign infrastructure in Morocco and Europe. Consented measurement data is sent to Google (Google Ads / Google Analytics) under its own terms. We never sell your data.
6. Retention periods
Contact data: as long as necessary to handle your request, then legal archiving. Billing data: legal accounting periods. Consent cookies: up to 13 months maximum.
7. Your rights
You have rights of access, rectification, erasure, objection, restriction and portability. To exercise them: contact@primesynergy.ma. In Morocco, you may contact the CNDP; in the EU, your data protection authority.
8. Contact
For any question about this policy: contact@primesynergy.ma.